At Inova, our relationships with patients and families is the center of our care delivery model. Everyone is responsible for, and plays an important role in, the patient experience. “Patient Experience” is defined by Beryl Institute as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. Nurses play a significant role at every level to enhance touchpoints for patients and families throughout their care experience. From the moment you enter our doors to the time you are discharged, Inova Mount Vernon Hospital nurses are there for you!
Patient Comments
“Dr. Eric Desman and nurses Meredith and Mary made this scary experience I am going through manageable and treated me with the upmost care.” – Inova Wound Healing Center
“IMVH is comfortable for me. I live in Maryland, but WILL cross the bridge in a minute to go to IMVH. I trust the care I receive whether it's for surgery, ER visits, labs, tests, etc.” – Surgical Services
“I was amazed at the consistent level of expertise at Inova Mount Vernon Hospital. Thank you, IMVH for a wonderful, qualitative, life-saving experience. Keep up the good work!” – ER, Lab and Rehab
“Inova Mount Vernon Hospital is the best hospital I have ever been to and I was very impressed. Everyone knows their job and does it well.” – Surgical Services
“Younji really helped me through my detox. She was a great support while I was here even when she was not my nurse.” – Inpatient behavioral Health
“Nurse Jalloh was simply outstanding. She went the extra mile in making sure I was treated with respect and dignity. Florence Nightingale would be proud.” – Medical-Surgical “Thank you for your care of my husband three weeks ago. You saved his life. Your calm professionalism and much more, your kindness, was a balm to my soul during such a difficult time.” – ER
“Above all, I am so grateful for your upbeat attitude and professionalism. You put me at ease and ensured that my visit went smoothly.” – Infusion Clinic
“Exceptional nursing care, wonderful doctors and even Juana, the cleaning team member, all made my hospital stay good considering the circumstances.” – Inpatient Rehab